If you own a business you've probably heard the same advice a hundred times. “You need to post more on social media.”
Okay… but what are you supposed to post?
And how often? Do you need to make reels? Should you be on TikTok? Is Facebook still worth using? Why did the post you spent an hour making get 12 views?
Social media can get overwhelming pretty quickly.
The good news is that you don’t need to become a full-time content creator to market your business online. You just need a simple strategy and content that actually makes sense for your customers.
Here are a few social media tips that can make things a lot easier.
1. You Don’t Need to Be Everywhere
Instagram. Facebook. TikTok. LinkedIn. YouTube.
Trying to keep up with every platform is a great way to burn yourself out.
Pick one or two platforms where your customers actually spend their time and start there.
If you run a local home service business, Facebook and Instagram might make sense. If you sell to other businesses, LinkedIn could be more useful.
You can always expand later.
Being consistently good on one platform is usually better than being barely active on five.
2. Stop Overthinking What to Post
One of the most common things we hear from business owners is:
“I have no idea what to post.”
Here's an easy trick: think about what your customers ask you.
Those questions are content.
If customers constantly ask how much something costs, explain what affects the price.
If they ask how long the process takes, make a quick video explaining it.
If customers aren't sure which service they need, create a post comparing their options.
You already have tons of content ideas. You probably just don't think of them as content yet.
3. Not Every Post Needs to Sell Something
Imagine following an account where every single post says:
BUY NOW. BOOK NOW. CALL TODAY.
You'd probably stop paying attention pretty quickly.
Your customers are the same.
Of course you should promote your business. But mix those posts with content that's genuinely useful or interesting.
Show people what happens behind the scenes. Share a project you're proud of. Answer a common question. Introduce someone on your team. Give a quick tip. Show a before and after.
Give people a reason to follow you before they need what you sell.
4. Your Content Doesn't Have to Look Perfect
This one holds a lot of business owners back.
You don't need a professional camera setup every time you want to post something.
Your phone is probably good enough.
People generally want to see the actual business, the actual work, and the actual people behind it.
A quick 30-second video explaining something useful can sometimes do more for your business than a perfectly designed graphic that took two hours to make.
Don't let trying to make everything perfect stop you from posting anything at all.
5. Make It Obvious What Your Business Does
Go look at your social media profile like you've never seen your business before.
Would you know what the company does within five seconds?
You'd be surprised how many business profiles make you hunt for this information.
Keep it simple.
Tell people what you do, who you help, where you operate if location matters, and how they can contact you.
Someone shouldn't need detective skills to figure out how to become a customer.
6. Use the Words Your Customers Actually Search
SEO isn't just something to think about on your website.
People search on social media too.
If you're a contractor in Toronto, for example, actually mention that you're a Toronto contractor when it makes sense.
If you're posting about kitchen renovations, use the words kitchen renovation.
Sounds obvious, right?
But businesses often write captions like:
“Another amazing one finished! 🔥”
Finished what?
Give your posts some context. Tell people—and the platform—what they're actually looking at.
You don't need to cram 30 keywords into every caption. Just write naturally and be specific.
7. Remember That People Are Probably Googling You
Here's something business owners sometimes forget.
Someone might discover you on Instagram and then immediately Google your business.
What do they find?
An outdated website?
Wrong business hours?
A Google Business Profile you haven't touched in two years?
Social media and Google should work together.
Keep your important business information updated, add recent photos when appropriate, and make sure customers can easily find your website, services, contact information, and other details they need.
You want someone to discover you on social media, Google you, and think:
“Yep, these guys look legit.”
Not:
“Wait… are they still in business?”
8. Don't Obsess Over Followers
Would you rather have 20,000 followers who never buy anything or 1,000 followers who actually live in your area and need your service?
Exactly.
Follower count can feel important because it's the number everyone sees, but it doesn't tell the whole story.
Pay attention to things like website visits, calls, messages, quote requests, bookings, shares, saves, and actual leads.
A post with 15 likes that brings in a $5,000 customer is a pretty good post.
9. Look at What Works—and Do More of It
You don't need to reinvent your social media strategy every week.
Look at your past content.
Which posts got people talking?
Which videos were watched the most?
Which topics generated questions or inquiries?
If a certain type of post works, make another version of it.
Businesses sometimes feel like they have to constantly come up with completely new ideas. You don't.
If your audience clearly likes something, give them more of it.
10. Keep It Simple
You have a business to run.
Social media shouldn't take over your life.
Start with something manageable. Maybe that's two or three solid posts a week. Maybe it's filming a few videos in one afternoon and posting them throughout the month.
Whatever you choose, make it something you can realistically keep doing.
Because a simple strategy you actually stick with beats an elaborate content calendar you abandon after two weeks.
The Bottom Line
Social media doesn't need to be complicated.
Talk about what you know. Answer the questions customers already ask. Show your work. Show the people behind the business. Be helpful. Be consistent.
And don't worry about looking like every other brand online.
Your business already gives you plenty to talk about.
If you're spending more time wondering what to post than actually running your business, that's where J Baker Media can help.
We help businesses make social media and digital marketing feel a whole lot less complicated—and a lot more useful.
