In this episode of Your Social Media Compass, host Jaclyn Baker welcomes Tariq, the CEO of BrainCX.ai to discuss the exciting advancements in conversational AI.
BrainCX.ai’s platform enables brands to connect with their customers using a natural, human-like voice AI, designed to streamline tasks like appointment scheduling and customer service interactions.
Tariq shares how rapid improvements in AI, inspired by tools like ChatGPT, have redefined the customer experience by making AI more conversational, engaging, and effective.
Jaclyn and Tariq delve into how AI is transforming work routines, particularly in social media and content creation, cutting time and enhancing creativity. They discuss the benefits of using AI to get 80-90% of the work done efficiently, allowing users to focus on refining and personalizing outputs. Tariq also reveals upcoming projects, including a groundbreaking translation tool for real-time cross-language communication, hinting at how it could flatten global boundaries.
They close with a look to the future: Tariq predicts a strong rise in voice AI, with tools like ChatGPT adopting spoken interaction, making voice the preferred channel for brands and customers alike. To explore BrainCX.ai’s offerings, listeners are encouraged to visit their website and try out the interactive experience.
Follow Tariq on LinkedIn: https://www.linkedin.com/in/tariqalinur/
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